Privacy Statement


This privacy statement applies to visitors of Het HEM with an online ticket, friends of Het HEM, donors, sponsors, funding bodies, government bodies and other relations of Foundation Het HEM in Zaandam. This privacy statement states why, which and how we process and protect your personal data. We believe it is important that your data is treated with care and that the personal information you provide is treated with confidentiality.

We process your personal data for the following purposes and in the following manner:

Processing purchase of online ticket for Het HEM (public programme or events)

For the purchase of an online ticket via Het HEM’s website, we process data such as your name, address, city, telephone number, email address and financial data to make it possible to purchase a ticket. We use the services of third parties to process your data for the purchase of online tickets, in accordance with this privacy statement. This system is owned by a third party. Third parties hereby act as the processor for Het HEM. We ensure that these parties offer sufficient guarantees with regard to technical and organisational security measures. Third parties who act as processors for Het HEM have entered into a Processor Agreement with Het HEM, which includes that they will only process personal data on behalf of Het HEM.

Processing Het HEM membership

When applying for a friend’s membership of Het HEM, your personal information is processed in our CRM system. This concerns data such as name, address, city, telephone number, email address and financial data to activate a membership.

Invitations, public programmes or openings

We may use processed personal data to invite you by telephone, by post and / or by email to our exclusive receptions for relations.

News from Het HEM

We may use processed personal data to keep you informed by telephone, by post and / or by email about developments at Het HEM. This mainly applies to our newsletter that we distribute by email. Het HEM’s newsletter is sent via MailChimp. The moment you subscribe to our newsletter, your name and email address will be stored on the appropriate list in the CRM system. MailChimp then loads this data from the CRM in order to send the newsletter.

Particular information

In the case of particular contact information being shared with us, or if this has been made public, and such information contributes to effective fundraising strategies or managing our relations, we will enter this particular contact information into our records.


We keep the information you provide regarding your job application for a period of four weeks after the result of the application has been announced. We may make a request to keep your data for longer. In that case we save your data for one year.

Processing and security of data

Your (financial) data is stored in secure systems. If we are required to share this data, we ensure that the parties involved have signed a Processor Agreement in accordance with legislation and regulations. Your personal data will only be stored by Het HEM or third parties commissioned by Het HEM or processed outside the European Economic Area (EEA) if this is in accordance with the applicable regulations for the transfer of personal data to countries outside the EEA. The retention period of your personal data depends on our relationship. We keep your personal data for at least seven years. We will automatically extend this period by the same period without further notice.

Uunsubscribe and contact

If you no longer wish to receive Het HEM’s newsletter, you can indicate this at any time via the ‘unsubscribe’ button at the bottom of the newsletter or send an email to
If you wish to delete or correct your personal data in other ways, please contact us via the same email address or via +31(0)757 100 073.