Het HEM is accessible free of charge. An admission ticket is required only for a visit to a Chapter or events.
You can buy tickets online or at the door. In Het HEM you can only pay with a debit- or credit card (contactless or with a pin).
No, all tickets include service charges.
E-tickets for a Chapter are valid one time during the Chapter. E-tickets for events are linked to a day or time, these cannot be exchanged.
It is not possible to exchange tickets for cash.
If the screen of your mobile device is of good quality, a printed e-ticket is not required.
No, Het HEM is not a museum and therefore not affiliated with the Museum Association.
Tickets are not personal and can be transferred. Het HEM is not liable for unauthorised use thereof.
Het HEM is open every Thursday to Sunday from 12 noon to 12 midnight.
Due to the large spaces and limited insulation, it is advisable to dress warmly.
At the moment we are not (yet) fully wheelchair accessible. All spaces on the ground floor Living room with Café, Restaurant Europa and Still Life are accessible. There is an accessible toilet on the ground floor. There are also staff members at the entrance available to help guide visitors in a wheelchair within the building or upon leaving the site, please don’t hesitate to ask.
We want to offer this in the future. There are mediators in the building who are happy to tell you more about the displayed artworks.
Free lockers are available at Het HEM.
Bringing pets is not allowed, with the exception of a registered assistance dog. Dogs are allowed on the outside terrace.
The construction of the hotel is expected in a few years. The exact date is not yet known. Please subscribe to our newsletter for future information.
Architectural firm OMA has been invited for the renovation and the construction of the expansion.