Visit

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Opening hours

Het HEM is open from Thursday until Sunday from 12 pm – 12 am.

The Chapter programme and Living Room with Café Restaurant are accessible during these hours. Different times may apply for events.
Het HEM is closed from Monday till Wednesday.

Dynamic Range
Friday – Sunday, 6 pm – 1 am
(closed from Monday – Thursday)

Restaurant Europa
Thursday – Saturday, 6 – 11 pm
Sunday afternoon 3 - 6pm
(closed from Monday – Wednesday)

Admission/Tickets

Adults: € 10
CJP: € 8
Stadspas: € 2,50
Up to 18 years: free

You can pay with a debit- or credit card (contactless or with a pin). We do not accept cash.
The Living Room of Het HEM is free of charge.

Accessibility

Het HEM is not yet fully wheelchair accessible. All spaces on the ground floor (living room with Café Restaurant, Restaurant Europa and Still Life are accessible. There is an accessible toilet on the ground floor. There are also staff members at the entrance available to help guide visitors in a wheelchair within the building or upon leaving the site, please don’t hesitate to ask.

Directions

By bike

From Amsterdam and the surrounding area, the Hembrug site is easily reachable by bike. From Amsterdam (West) you can take the GVB ferry service between Amsterdam-Hempontplein and Zaandam.

By boat (day)

Zaanferry
The Zaanferry takes you from Amsterdam Central Station to the Hembrug site. The ferry leaves several times during the day. A single trip costs €5 and a return €7,50. Look for tickets and departure times at Zaanferry.com.

Amsterdam Hempontplein - Het HEM
This GVB ferry service runs between Hempontplein (Amsterdam West) and Zaandam over the North Sea Canal. The ferry service operates 24 hours a day: ferry 909 (during the day) and 913 (during the night). This service is free for pedestrians, cyclists, scooters and other 'slow' traffic. Cars and motorbikes pay a small fee to take the ferry. Look for more information and departure times at GVB.nl.

By boat (evening)

Het HEM - Amsterdam CS ferry
From Thursday to Sunday a GVB ferry runs between Amsterdam Central Station and Het HEM. The ferry starts at 17:30 from Amsterdam CS and runs back and forth the whole evening. The ferry departs from the GVB ferry dock between the NDSM ferry and the Buiksloterweg ferry. Bikes are allowed on board. Due to a gap between the ferry and the dock, the ferry is not suitable for physically impaired persons.
A single trip costs € 2,50. You can buy your ticket on board (pin only) or buy a ten-journey-card for € 20 at Het HEM.

Departure times from Amsterdam Central to the Hembrug site (every hour on the half hour).
17:30 18:30 19:30 20:30 21:30 22:30 23:30

Departure times from Hembrug site (dock Lab44) to Amsterdam Central (every hour on the hour).
18:00 19:00 20:00 21:00 22:00 23:00 00:00

Amsterdam Hempontplein - Het HEM
This GVB ferry service runs between Hempontplein (Amsterdam West) and Zaandam over the North Sea Canal. The ferry service operates 24 hours a day: ferry 909 (during the day) and 913 (during the night). This service is free for pedestrians, cyclists, scooters and other 'slow' traffic. Cars and motorbikes pay a small fee to take the ferry. Look for more information and departure times at GVB.nl.

Public transport

From train station Zaandam it is a 10 minute bus ride (buses 65 & 67 in the direction of Assendelft which run every 30 minutes) to bus stop ‘P. Ghijssenlaan’. When you exit the bus, you can already see the Hembrug site and it will take you a 5 minute walk to reach Het HEM.

By car

Ring road A10, direction Zaanstad. Take exit Oostzaan – Zaandam-Zuid – Het Twiske. Turn right onto N516/Kolkweg towards Kolkweg-Noord – Zaandam-Zuid (S150). After 3 kilometers (right after the Den Uyl-bridge) turn left at the traffic lights towards Hempont (S152). Take a left at the roundabout onto the Hembrug site. Then go to parking P6. The Hembrug site has a limited number of parking spots available.

 

Frequently Asked Questions

Do I need a ticket to visit Het HEM?

Het HEM is accessible free of charge. An admission ticket is required only for a visit to a Chapter or events.

How do I buy tickets for events at Het Hem?

You can buy tickets online or at the door. In Het HEM you can only pay with a debit- or credit card (contactless or with a pin).

Is there a surcharge on tickets?

No, all tickets include service charges.

Can I exchange my ticket?

E-tickets for a Chapter/events are tied to a day or time. E-tickets cannot be exchanged.

Can I exchange my ticket for money?

It is not possible to exchange tickets for cash.

Do I have to print my e-ticket?

If the screen of your mobile device is of good quality, a printed e-ticket is not required.

I cannot find my e-ticket. What should I do?

Send an email to info@hethem.nl – this address is active on workdays only.

Is my Museum Card valid?

No, Het HEM is not a museum and therefore not affiliated with the Museum Association.

I am unable to attend an event. Can I transfer my ticket?

Tickets are not personal and can be transferred. Het HEM is not liable for unauthorised use thereof.

When is Het HEM open?

Het HEM is open every Thursday to Sunday from 12 noon to 12 midnight.

Is there food and drink at Het HEM?

Which type of clothing can I wear best to Het HEM?

Due to the large spaces and limited insulation, it is advisable to dress warmly.

I lost something in Het HEM! Who can I contact?

For questions about lost property you can call +31 (0)75 7100073 or send an email to info@hethem.nl.

Is Het Hem accessible for people with disabilities?

During Chapter 1NE and 2WO Het HEM is not yet fully wheelchair accessible. All spaces on the ground floor (living room with Café Restaurant, Restaurant Europa and Still Life are accessible. There is an accessible toilet on the ground floor. There are also staff members at the entrance available to help guide visitors in a wheelchair within the building or upon leaving the site, please don’t hesitate to ask.

Is it possible to reserve a wheelchair?

Het HEM has one wheelchair available for visitors’ use during their visit. This wheelchair can be reserved via telephone number +31 (0)75 7100073 and via info@hethem.nl.

Do you have audio tours?

We want to offer this in the future. There are mediators in the building who are happy to tell you more about the displayed artworks.

What can children do in the museum?

There’s a drawing table for children in the Living Room.

Can I photograph in Het HEM?

Yes, you may, without flash and if it’s for your own use. For professional or commercial purposes, permission must be requested via verhuur@hethem.nl prior to the use of a camera.

Does Het HEM have a wardrobe and/or lockers?

Free lockers are available at Het HEM.

Is it possible to make a group reservation?

Yes, you can purchase e-tickets online. Our staff can scan this ticket at the entrance of Het HEM. The e-tickets are tied to a day or time.

Can I organise a party or event at Het HEM?

Het HEM has various spaces suitable for rental. For more information please contact us via verhuur@hethem.nl.

Can I bring my dog with me?

Bringing pets is not allowed, with the exception of a registered assistance dog. Dogs are allowed on the outside terrace.

When will the hotel open?

The construction of the hotel is expected in a few years. The exact date is not yet known. Please subscribe to our newsletter for future information.

Who will renovate Het HEM?

Architectural firm OMA has been invited for the renovation and the construction of the expansion.